New POP MART Hirono Road Journal Series Blind Box Guess Bag Mystery Box Toy Doll Desktop Ornaments Collection Action Figure Gift
New POP MART Hirono Road Journal Series Blind Box Guess Bag Mystery Box Toy Doll Desktop Ornaments Collection Action Figure Gift
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New POP MART Hirono Road Journal Series Blind Box Guess Bag Mystery Box Toy Doll Desktop Ornaments Collection Action Figure Gift
SPECIFICATIONS
Brand Name: POP MART
Commodity Attribute: Finished Goods
Completion Degree: Finished Goods
Condition: In-Stock Items
Gender: Unisex
High-concerned chemical: None
Is Electric: No
Item Type: Model
Material: PVC
Origin: Mainland China
Original Package: Yes
Puppets Type: Model
Recommend Age: 14+y
Remote Control: No
Soldier Accessories: Soldier Finished Product,SOLDIER SET
Theme: Movie & TV
Version Type: First Edition
Warning: NO FIRE
Welcome, follow our store and get more discounts!
Condition: 100% brand new
If you purchase a blind box of a specified style, the blind box is in the open state of the box, and the goods are usually opened from the bottom to inspect the style. If you like it, you can rest assured to purchase!
Note:
If you want more than 5 pieces, please contact us and we will give you a wholesale price. Welcome wholesale, welcome direct sales.
2. The product size is manually measured with an error of 1-3cm. Due to different displays and shooting angles, there may be some color difference. Please refer to the actual product. Wishing you a pleasant shopping experience.
3. Boxed products may be transported without packaging, and long-distance travel may damage the box.
If you like our product, please give us a five-star rating. Of course, if you encounter any other problems, you can consult customer service and we will solve them as soon as possible.
[Note].
1: If you purchase more than 5 products, you can contact us to offer some discounts. Buying more than 5 products is more cost-effective.
2: All items will be carefully inspected before shipment.
3: Please enter your full name and correct address, we do not take any responsibility for your mistake.
[Feedback]
If you are satisfied with our products and services, please leave your positive feedback and 5 stars. We will give you a discount on your next order.
If you share our product links on social media, we will provide gifts or discounts for your next order.
Before leaving negative feedback or causing controversy on site, please send us a message.
4. If there is a problem with the product or if the product is unsatisfactory to you, you can first contact the store customer service for feedback. After understanding the situation, we will propose after-sales service. Communication is the best way to solve the problem.
Shipping
Shipping
A. Domestic shipping services
1. Applied to items such as: All products
| Shipping method | Price per item | Additional item |
|---|---|---|
| Standard shipping (7-14 business days) | $6.83 | +$0 |
| Express shipping (5-10 business days) | $8.87 | +$0 |
B. International shipping services
1. Applied to items such as: All products
| Shipping method | Price per item | Additional item |
|---|---|---|
| International shipping (10-30 business days) | $7.81 | +$0 |
C. Processing time & Shipping time
Processing time: 1-3 business days - (may take longer during holidays, so please be patient).
Shipping time:
- Standard shipping (7-14 business days) - (may take longer during holidays, so please be patient).
- Express shipping (5-10 business days) - (may take longer during holidays, so please be patient).
- International shipping (10-30 business days) - (may take longer during holidays, so please be patient).
The estimated arrival date of your package = Processing time + Shipping time.
The tracking code for your order will be sent to your email within 1-5 days after the order has been shipped.
Returns Accepted: Hassle-Free Within 30 Days. To initiate a return, please contact support@xonira.shop
Security Payment
Security Payment
Payments are accepted via credit card, debit card, Apple Pay, Paypal or split into 4 payments with Afterpay.
Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, Venmo and Discover.
All transactions are secured. Website is provided with an SSL encryption system to protect personal and payment data.
Return And Refund Policies
Return And Refund Policies
1. Refund Policy
If there is an issue with your product, please send a complaint via our email. You must submit your request within 30 days from the delivery date. You will need the order number as well as the email address used to place the order. Additionally, you must attach images/videos of the defective product, poor print quality, or products significantly different from those advertised on the website. After review, we will immediately replace the product according to your request or refund you without requiring you to return the defective product to us.
If you prefer a refund instead of a replacement product as per your request, your refund will be processed, and the credit will automatically be applied to your credit card or original method of payment within 3 days.
The refund amount will not include shipping fees, tax, only the price of the product, please take note of this.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at support@xonira.shop
2. Cancellation/Refund Policy
You can cancel your order within 12 hours of purchase. Unfortunately, after 12 hours, we're unable to process cancellations as we need to ensure timely processing and delivery. Therefore, your order will proceed as scheduled after this timeframe.
Please note that any order with a tracking number cannot be canceled, and refunds will not be issued once the order has been shipped. Kindly consider this carefully before making your purchase decision.
If you want to cancel your order, please send us an email at support@xonira.shop
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Frequent Asked Question
How long does shipping take?
How long does shipping take?
Processing takes 1–3 business days. Standard (U.S.): 7–14 business days, Express (U.S.): 5–10 business days, International: 10–30 business days.
How much is the shipping cost?
How much is the shipping cost?
Standard (U.S.): $6.83, Express (U.S.): $8.87, International: $7.81. No extra cost for additional items.
Will I receive a tracking number?
Will I receive a tracking number?
Yes, a tracking number will be emailed to you within 1–5 days after shipping.
What is your return policy?
What is your return policy?
Returns are accepted within 30 days only for defective items, poor print quality, or incorrect products.
Do I need to return the defective item?
Do I need to return the defective item?
No, we will replace or refund without requiring a return after approval.
Can I get a refund instead of a replacement?
Can I get a refund instead of a replacement?
Yes. Refunds are processed within 3 business days to your original payment method.
What does the refund cover?
What does the refund cover?
Refunds cover only the product price. Shipping fees and taxes are non-refundable.
I haven’t received my refund. What should I do?
I haven’t received my refund. What should I do?
Check your bank and card provider. If unresolved, please feel free to email us.
Can I cancel my order?
Can I cancel my order?
Yes, within 12 hours of placing the order. After that, cancellations are not possible.
Can I cancel an order that has shipped?
Can I cancel an order that has shipped?
No. Orders with tracking numbers or that have shipped cannot be canceled.
What payment methods do you accept?
What payment methods do you accept?
PayPal, Shopify Payments (Visa, MasterCard, etc.), and Shop Pay (including installments).